Our Experts

1.   Introduction

This privacy policy provides you with details of how we collect and process your personal data through your use of our website https://www.kwatee.ltd.co.uk

By providing us with your data, you warrant to us that you are over 18 years of age.

Kwatee is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

We have appointed a Data Protection Officer (DPO) who is in charge of privacy related matters for us. If you have any questions about this privacy notice, please contact the DPO using the details set out below:

Contact Details

Our full details are:

Full name of legal entity: Kwatee Ltd

2.  What data do we collect about you, for what purpose and on what lawful ground do we process it

Personal data means any information capable of identifying an individual. It does not include anonymised data.

These are the personal data we may collect about you:

• Email address


• First name and last name


• Phone number


• Full postal address

The data referred to above is provided in the first instance, by you as you wish to make direct contact with Kwatee. Our lawful basis for collecting such data is to allow interested parties to access our services.

We will only use your personal data for the purpose for which it was collected. For more information on this please e-mail us at GDPR@kwatee.co.uk. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.

We may process your personal data without your knowledge or consent only where this is required or permitted by law.

We do not carry out automated decision making or any type of automated profiling.

3.  How we collect your personal data

We collect your personal data only through the ‘contact us’ function of our portal. We do not use cookies or similar technologies and do not employ analytics on our website.

4.  Marketing Communications

Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interest (namely to grow our business).

Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since.

We do not share your personal data with any third party for their own purposes.

You can ask to stop sending you marketing messages at any time by following the opt-out links on any marketing message we send you, or by e-mailing us at GDPR@kwatee.co.uk.

5.  Disclosures of your personal data

From time to time and explicitly as part of delivering our service to our clients, we may share personal data with Associates of Kwatee Ltd as part of their contracted work to deliver against specific client projects. In the event that this is the case, we ensure at the conclusion of the specific client project that all personal data is returned to Kwatee Ltd for its proper retention or deletion.

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

6.  International Transfers

We do not transfer personal data Internationally.

7.  Data Security

We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have an operational need to know such data. They will only process your personal data on our instructions and they must keep it confidential.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

8.  Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When deciding what the correct time is to keep the data for, we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes if these can be achieved by other means, and legal requirements.

In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

9.  Your Legal Rights

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

You can see more about these rights at:

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you wish to exercise any of the rights set out above, please e-mail us at GDPR@kwatee.co.uk

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.